I just got my roof done by this company. I now have a gutter that doesn't line up and bubbles in my shingles.
I've asked nicely to fix my concerns. The inspector tried to lie saying its common and it needs to heat up. I told him I didn't feel that was true and wanted the areas replaced. He then told me the company has 48hours to respond. This was on a Monday at 5pm. No call and they showed up on Sunday (speaking no English). Not to mention I'm a nurse 3rd shift they have been told dozens of times to call and schedule a appointment so not sleeping for work.
The issues were not fixed. They were trying to beg my boyfriend to tell the boss on the phone if looks good. My bf refused.
The inspector text me on Monday saying he wants to come get the check that my bf approved the repairs. I text back telling him his information was not correct the roof looked worse and the gutter was not fixed.
I said you want 20,000 from me then I expect it to get done right. He then asked if I was paying outta pocket or a insurance claim. I said what does that matter? He was rude and unprofessional.
I then told him send the owner of A first choice roofing and see if he approves the roof? Don't send out another subcontractor that doesn't speak English or that keeps making things worse.
After reading the BBB reviews I'm glad I held on to the money. They won't get a dime from me until it's done correctly. I have not heard anything back from them at this time.
At this point I don't trust them. They hire and contract out and I'm not sure the roofers are even licensed.
I attached some photos of the bubbling in roof and the gutter not lining up
Elaine Powell
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January 17, 2024
Every aspect of my time with A-First Choice Roofing was awesome. When we ran into difficulties with insurance, they worked until it was right! I totally recommend this company and if I need a new roof in the future A-First Choice Roofing would be my only choice.
Stefanie Pardue
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April 08, 2024
Great company to work with! Very professional, caring, and easy to get into contact with (Andy answers his phone or calls back promptly every time). They do a fantastic job! Highly recommend this company!!
William Allen
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January 22, 2024
A First Choice replaced the roof on my Melbourne Beach home in June of 2018. It is still on and is not leaking. I figure this is good for a home roughly 400 yards from the beach. A few hurricanes, days of strong winds and lot salty air tend to take a toll on shingles but so far so good. I could have chosen any of several roofing contractors and ended up picking A First Choice and have not regretted it.
Edward Lees jr
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January 19, 2024
A First Choice Roofing did a re-roof for my home back in 2020. My roof still leaked after the work was completed. Went round and round with this company over who was responsible for Leak. Ended up having to hire another company to make the repair costing me About $1500-$2000 more. The new company found Rottenwood that should’ve been replaced the first time around. Would not recommend this company.
#2 It was not compromised stucco. I had to hire a stucco person on my own last minute because I was told by the “job site supervisor” that the flashing had to be replaced around the dormer, which I’m sure most companies that do roofing run into inevitably. A First Coice roof did not have The resources or Contacts as I was told that day to facilitate those repairs. The flashing was replaced and I wanted the stucco to be put back over the flashing as Anyone would want things put back the way they originally were. At that point, I was tired of haggling with first choice roofing and just wanted my roof to not leak And I knew first choice was not going to honor their work. So I never thought about taking pictures the day the new company came out to make the repair. A First Choice Roofing knew the Leak was there when they started the roof. Why wouldn’t a company have the resources to make such a repair themselves? It’s a big company. it’s part of roofing. It was an insurance claim and I would’ve been glad to have paid the extra money to have it fixed the day that they did the roof, Not later down the road. The new company that made the repairs couldn’t believe the wood rot that a first choice roofing left. I’m not one to make trouble, I don’t like to, except for when a company treats you poorly.
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I just got my roof done by this company. I now have a gutter that doesn't line up and bubbles in my shingles. I've asked nicely to fix my concerns. The inspector tried to lie saying its common and it needs to heat up. I told him I didn't feel that was true and wanted the areas replaced. He then told me the company has 48hours to respond. This was on a Monday at 5pm. No call and they showed up on Sunday (speaking no English). Not to mention I'm a nurse 3rd shift they have been told dozens of times to call and schedule a appointment so not sleeping for work. The issues were not fixed. They were trying to beg my boyfriend to tell the boss on the phone if looks good. My bf refused. The inspector text me on Monday saying he wants to come get the check that my bf approved the repairs. I text back telling him his information was not correct the roof looked worse and the gutter was not fixed. I said you want 20,000 from me then I expect it to get done right. He then asked if I was paying outta pocket or a insurance claim. I said what does that matter? He was rude and unprofessional. I then told him send the owner of A first choice roofing and see if he approves the roof? Don't send out another subcontractor that doesn't speak English or that keeps making things worse. After reading the BBB reviews I'm glad I held on to the money. They won't get a dime from me until it's done correctly. I have not heard anything back from them at this time. At this point I don't trust them. They hire and contract out and I'm not sure the roofers are even licensed. I attached some photos of the bubbling in roof and the gutter not lining up
Every aspect of my time with A-First Choice Roofing was awesome. When we ran into difficulties with insurance, they worked until it was right! I totally recommend this company and if I need a new roof in the future A-First Choice Roofing would be my only choice.
Great company to work with! Very professional, caring, and easy to get into contact with (Andy answers his phone or calls back promptly every time). They do a fantastic job! Highly recommend this company!!
A First Choice replaced the roof on my Melbourne Beach home in June of 2018. It is still on and is not leaking. I figure this is good for a home roughly 400 yards from the beach. A few hurricanes, days of strong winds and lot salty air tend to take a toll on shingles but so far so good. I could have chosen any of several roofing contractors and ended up picking A First Choice and have not regretted it.
A First Choice Roofing did a re-roof for my home back in 2020. My roof still leaked after the work was completed. Went round and round with this company over who was responsible for Leak. Ended up having to hire another company to make the repair costing me About $1500-$2000 more. The new company found Rottenwood that should’ve been replaced the first time around. Would not recommend this company. #2 It was not compromised stucco. I had to hire a stucco person on my own last minute because I was told by the “job site supervisor” that the flashing had to be replaced around the dormer, which I’m sure most companies that do roofing run into inevitably. A First Coice roof did not have The resources or Contacts as I was told that day to facilitate those repairs. The flashing was replaced and I wanted the stucco to be put back over the flashing as Anyone would want things put back the way they originally were. At that point, I was tired of haggling with first choice roofing and just wanted my roof to not leak And I knew first choice was not going to honor their work. So I never thought about taking pictures the day the new company came out to make the repair. A First Choice Roofing knew the Leak was there when they started the roof. Why wouldn’t a company have the resources to make such a repair themselves? It’s a big company. it’s part of roofing. It was an insurance claim and I would’ve been glad to have paid the extra money to have it fixed the day that they did the roof, Not later down the road. The new company that made the repairs couldn’t believe the wood rot that a first choice roofing left. I’m not one to make trouble, I don’t like to, except for when a company treats you poorly.