About Massey Services GreenUP Lawn Care Service
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I gave it 1 start because there is no zero option. I had mee grass and sprinklers installed a year ago, Massey has been the only company maintaining my yard. I now have all kinds of weeds, my beautiful Saint Augustin grass is dying and bahia is taking over, I have been calling, for months, they send one guy. Then another, then another, i call back because all they say is we have to talk to our mgr. Ray, well Ray has never showed up. Hector, one of the new managers took pics of even called Ray in front of me on speaker. Ray said the grass needs to be replaced that plugs won't work in that large area, well plugs were added anyway and of course they died because bahia took over. Their service is horrible, they tell you all kinds of stuff to get you in the door as i pretended to be a new client, they even came out, of it was a sales call so they ran, i was told my present co. Did bad work and that they could fix it. Hello the bad company was Massey, they just didn't know at the time, apparently their right hand don't know what the left is doing. Icalled them on it and they denied it. Don't use this company, you'll regret it. They should be ashame of their work. See photos, this is Masseys work!
My husband and I have been impressed with Massey for some time. This company is truly committed to restoring our yard. Every employee has been kind, but especially Joshua B. He is passionate about his work and reaches out to us each time he visits so that we can discuss updates and progress with our yard. He even encourages us to contact him if we have any questions or concerns in between his visits. He truly goes above and beyond to make our experience wonderful!
I have has Massey service my lawn for 1yr and 6 mo. The beginning was fine as it continued they started pouring seeds down then spraying the grass. They was coming out twice a month. Each person is different when they are maintsing your grass. The manager cam out to get my payment from the door . Where do they do that at. Then he came back i wasnt here he went to my neighbor house ask for me Like how rude.of u. My neighbor called me I told I will pay my bill and to cancel my service. I only owe 100 and they act as if it was a lot of money it was for one month. To rude for me and not professional there is nothing in the contract saying I will receive house visits for payment. Never Again
We have been Massey customers for almost 4 years, and I have to say we are extremely disappointed. Massey has managed to kill sections of our lawn every year for those years which we have been customers. Each time, it is our fault somehow the lawn died. Chinch bugs eating our lawn, after we called many times is also somehow our fault. Peter, the local manager, came to our house back in October 2022 and agreed they would take responsibility for the latest issues. As of today, 5 months later, nothing. I should note, they did ask us to pay almost $500 to adjust our irrigation system in that time. The irrigation tech came to our home, left mud and debris on our driveway and front porch - not to mention the sprinklers now spray the driveway, sidewalk and street. This company is a complete joke, and you will soon be sorry to do business with them. Be warned. See the “green” lawn they made for us.
Long term customer here for lawn maintenance. Had an issue in the past that resulted in grass in backyard turning brown and later diagnosed with fungal issue. It was treated and revived. About a year later, started showing signs of the same issue again and raised the concern to the company a few weeks back to prevent further deterioration but look at the grass now. It looks really bad. I’m disappointed